If your company is located in the US then you can place an order with a corporate PO. Simply select "Purchase Order" as the payment method in our shopping system. When in doubt, please contact sales.

Yes, the primary account holder can authorize additional email addresses in the customer area at https://store.netikus.net/customer/.

The maintenance expiration date can be seen in the customer area, at https://store.netikus.net/customer/.

If maintenance for EventSentry expired less then 60 days ago then you can simply purchase maintenance in the sales area at https://store.netikus.net. If maintenance expired more than 60 days ago, then an upgrade is usually required to reinstate maintenance. Please contact sales if you have any questions.

You can use heartbeat/network device licenses in addition to regular EventSentry licenses to monitor remote systems without the use of an agent. A heartbeat/network device license is also required for all hosts that are sending syslog packets or SNMP traps to EventSentry. This includes network devices such as routers, firewalls…