To get a crash dump, the following steps will have to be followed as per this Microsoft Article on the machine with the crashing program: https://msdn.microsoft.com/en-us/library/bb787181(VS.85).aspx
- Launch Regedit
- Navigate into HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
- Create a new Key called LocalDumps
- Select LocalDumps and create three new entries:
A. DumpFolder of type REG_EXPAND_SZ give it a path value of an existing folder where you want the crash dump files to appear when an event occurs.
B. DumpCount of type REG_DWORD give it a value of decimal 10
C. DumpType of type REG_DWORD give it a value of decimal 2
Once these changes have been made, you can then launch the program and wait to see if it crashes again. If the program does crash again, you'll find the crash dump in the DumpFolder location on your system.