Setting up email alerts

0 votes
asked Oct 4 in EventSentry Light by jltaglia (120 points)
Hello! I'm trying to setup eventsentry to send me an email when there is an alert for UPS attached to a pc running Windows 10.

Default email action is configured properly and tested and an event is logged by the ups monitor when UPS generates an alert.

I clicked the event log and selected "Add Include Filter" twice, one selecting "Email Notification" package and other selecting "Eventsentry Alerts", but no email was sent about UPS alerts when for exaple the UPS was disconected.

Help please!!!

1 Answer

0 votes
answered Oct 4 by Ingmar (6,270 points)
I'd be happy to help you. First, are you getting any email alerts from EventSentry at this point? I'd like to make sure that there aren't any issues with the configured email action.

Then, could you please post a screenshot of both the event that you want to receive via email, as well as the include filter you setup in EventSentry?

Thank you!
commented Oct 9 by Julián
Yes, we are getting other email alerts so the problem isn't in the email config. In fact, it would be better if the only alert I would receive by email is the one corresponding to the connected UPS, so also need help configuring it in that way.

Moreover, how can I post a screenshot here?

Thanks!!!
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