Should disabling a package prevent those metrics from being logged?

0 votes
asked Nov 1, 2018 in EventSentry by pbro (170 points)
A situation came up that mystified me a little: I disabled the entire "System Health > Performance SQL Server" package, and pushed out the configuration.

But I continue to receive emailed alerts for the various SQL Server performance metrics.

Shouldn't disabling the package cause those to no longer be logged?

1 Answer

0 votes
answered Nov 2, 2018 by Ingmar (7,190 points)
selected Nov 2, 2018 by pbro
Best answer
You're correct, disabling (or un-assigning) a package should disable all alerts that are contained inside that package. In this cause it should cease Performance Monitoring alerts that are related to SQL Server.

The first troubleshooting step would be to make sure the remote hosts have the latest configuration revision. Please click the computer icon on the very top of the tree and not the orange bar appearing on the right, main pane. On the top right of that pane you will see "Configuration Revision" along with a revision number. Please note that number down.

Then, select the group from which you are receiving performance alerts and click the "Check Status" button in the ribbon and "Go". Does number in the "Config Revision" column on the right side match the number you noted down earlier? If it doesn't then you could try to push the configuration again, and possibly restart the "EventSentry" service to force a configuration update.

Please let us know if that helps.
commented Nov 2, 2018 by pbro (170 points)
Restarting the EventSentry service did the trick, thanks!
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