Check Status

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Check Status

A typical status check will look like this:

 

clip0106

 

The service status report shows you the following information:

 

Whether the EventSentry service is installed or not

 This information is visible in the Status / Result column of the output.

 

The status of the service (running or stopped)

 This information is visible in the Status / Result column of the output.

 

The version of the service

This information is visible in the Version column. If the service is not installed then the version number will be 0.00. Please note that the service version information is only accurate if the service is running.

 

info_48

To show the network-related columns (SNMP, Ping, TCP, ...) right click the results window and check the "Extensive Network Check" option. Enabling this option will perform additional network connectivity checks when processing Windows hosts. This option is the default when processing network devices.

 

The computer type of the remote machine (workstation or server)

The icon next to the computer name shows you whether the remote computer is running a workstation OS (such as Windows 2000 Professional or Windows XP) or a server OS (such as Windows NT Server or Windows 2000 Server).

 

workstation-ok_16        Workstation OS

server_network-ok_16        Server OS

 

In addition to the OS type, the icon will show you additional information about the status of the remote computer:

 

Icon

Workstation or Server

EventSentry Agent Status

Network Status

Description

server_network_green_disabled_16

Unknown

Unknown

Unknown

Initial icon, before "Remote Update" attempts to perform requested action

server_network-error_16

Unknown

Unknown

Down

Shown when the remote host is not reachable (e.g. not responding to ping)

server_network-ok_16

Server

Running

Up

Shown when the remote host is running a server OS and the agent is running

server_network-warn_16

Server

Stopped or not installed

Up

Shown when the remote agent is stopped, not installed, or a remote update error occurred.

workstation-ok_16

Workstation

Running

Up

Shown when the remote host is running a client OS and the agent is running

workstation-warn_16

Workstation

Stopped or not installed

Up

Shown when the remote agent is stopped, not installed, or a remote update error occurred