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Navigation: Working with EventSentry > Actions > Desktop

Troubleshooting desktop notifications

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Solutions for common problems with the Desktop action:

 

The management applications needs to be active and correctly configured for this action to work properly. Please see the previous page for more information.
 

Make sure that desktop notifications (either as a balloon or popup window) are activated in the General Options of the management application.

 

Make sure that Growl is running and configured to accept network messages. When a password is configured, make sure the password matches.
 

This action logs the following events to the application event log with the EventSentry event source in case of an error:
 

Event Log 32 n t

Event IDs

Event ID

Problem / Description

580

A mailslot could not be created.

 

 


581

Action "%1" was unable to send a notification to the (remote) Growl listener. Make sure the remote host is running Growl, accepting network messages, and no firewall is blocking traffic.