How do I increase the maximum available memory of the EventSentry Web Reports?

Article ID: 364
Category: Web Reports
Applies to: 3.4 and newer
Updated: 2025-07-27

Open EventSentry Web Reports Properties

Launch
cd "C:\Program Files\EventSentry\WebReports\tools"
launchJvmSettings.bat


Update Maximum Memory

EventSentry Web Reports Properties
  • Stop Service
  • Click Java tab
  • Increase the Maximum memory pool greater than 4096 MB
  • General tab > Start service


 


Additional Options

When increasing the Maximum Memory Pool greater than 4096 MB, please add the following to the Java Options section:

1
-XX:+UseG1GC

Manually open EventSentry Web Reports Properties

If launchJvmSettings.bat is unavailable, you may directly launch the EventSentry Web Reports properties with the commands below:

From the Command Prompt:
cd "\Program Files\EventSentry\WebReports\web\bin\"tomcat8w.exe //ES//EventSentryWebReports



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