Why do I get access denied when trying to install an agent to a non domain machine?

Article ID: 253
Category: Management Console
Applies to: All Versions
Updated: 2019-02-25

If you are trying to monitor a non-domain machine on a workstation, you may run into an issue where you get access is denied, even if you are using the credentials for a local administrator.

In this case, you may need to add a registry key that allows the account to access the ADMIN$ share.

Open "RegEdit" and navigate to:


Create a new DWORD value named "LocalAccountTokenFilterPolicy" and set its value to 1

Once you reboot the machine, you should be able to manage it from the management console.