How can I upgrade the network services to 64-bit?

Starting with version 3.2 of EventSentry, the network services component (service) is available as both a 32-bit and 64-bit executable. New installations will automatically install the 64-bit binary (on 64-bit operating systems), but existing 32-bit services will not automatically upgraded at this time.

If you wish to update an existing 32-bit "Network Services" service to 64-bit, follow the steps below:

Open the management console
Navigate to Network Services
Stop the service
Uninstall the service
Install service, point to Browse dialog to the EventSentry Installation directory
Copy the %SYSTEMROOT%\Syswow64\eventsentry\temp\es_networkservices_arp_mac.tmp to %SYSTEMROOT%\System32\eventsentry\temp
Copy the %SYSTEMROOT%\Syswow64\eventsentry\temp\es_networkservices_arp_status.tmp to %SYSTEMROOT%\System32\eventsentry\temp
Copy %SYSTEMROOT%\Syswow64\eventsentry\mac_vendor.txt to %SYSTEMROOT%\System32\eventsentry
Start the service
Navigate to %SYSTEMROOT%\Syswow64\eventsentry in Windows Explorer
temp\es_networkservices_arp_mac.tmp
temp\es_networkservices_arp_status.tmp
Delete the logs folder
Delete es_network_svc.exe
Delete mac_vendor.txt
Delete msvcp120.dll
Delete msvcr120.dll
Delete QtCore4.dll
Delete QtXml4.dll
Delete vccorlib120.dll