We are receiving ASP 0177 : 800700c1 on Windows 2000?

Article ID: 56
Category: Web Reports
Applies to: 2.60
Created: 2005-07-14

After installing the latest patches on our Windows 2000 Server, we get the following error when trying to use the EventSentry web reports: Server object error 'ASP 0177 : 800700c1' Server.CreateObject Failed /EventSentry/eventsentry_db_inc.asp, line 57 800700c1

To resolve this problem please download and install the Microsoft XML Parser (MSXML) 3.0 Service Pack 5 (SP5). A link is provided below.