Knowledge Base


Please follow these steps if you have been instructed by NETIKUS.NET support to email debug log files: Open the EventSentry Management Application Select File Connect and connect to the computer from which the log file is needed Select the Service Control container and set the Debug Level to High Save the configuration...

KB-ID 60
Category: Debugging
Applies to: All Versions

To get a crash dump the following steps will have to be followed as per this Microsoft Article on the machine with the crashing program: https://msdn.microsoft.com/enus/library/bb787181VS.85.aspx 1. Launch Regedit 2. Navigate into HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting 3. Create a new Key called LocalDump...

KB-ID 257
Category: Debugging
Applies to: All versions