Knowledge Base


Yes please navigate to https://www.eventsentry.com/support/documentation to download the help file and/or quickstart guide. Both documents are available in the following formats: Microsoft Help.chm Adobe PDF.pdf HTML.htm Multimedia Help.exe

KB-ID 4
Category: General
Applies to: All Versions

The EVENTSENTRYSVC.LOG file located in the SYSTEMROOT directory usually c:\winnt or c:\windows is the debug log file of the EventSentry agent. To reduce the size of this file set the Debug Level option in Service Control to None or Low and restart the EventSentry service. The contents of this file are always cleared when the ...

KB-ID 7
Category: General
Applies to: up to v2.43

Generally speaking EventSentry does not have a significant performance impact on a computer. EventSentry was developed in C with the goal of being invisible in mind and we are happy to say that we have accomplished this goal. As such one should never even notice that the agent is running and monitoring the event logs and the computer. The...

KB-ID 47
Category: General
Applies to:

All EventSentry executable files eventsentrysvc.exe eventsentryhbsvc.exe eventsentrygui.exe use a copyprotection mechanism that interfers with the data execution prevention DEP which was added to Microsoft Windows Server 2003 with service pack 1. Please note that this problem only affects computers where the CPU natively supports DEP...

KB-ID 48
Category: General
Applies to: 2.40 and higher

This can happen when a monitored event log is corrupt. You can check whether a particular log is corrupt by opening up the Windows Event Viewer and trying to access the event log in question. If there is an error then event viewer should indicate that. Clearing the event log in question usually resolves the problem.

KB-ID 62
Category: General
Applies to:

Windows NT4 is still supported but you are getting this error message because the required dynamic link library pdh.dll is not installed on your Windows NT4 installation. To fix this problem copy the file pdh.dll from the NT4 subdirectory of your EventSentry installation directory e.g. C:\Program Files\EventSentry to the SYSTEMROOT\syst...

KB-ID 91
Category: General
Applies to: 2.70

EventSentry supports all x64 editions of Windows including Windows Server 2003/2008 Windows XP Windows Vista and Windows 7. Support for these versions is accomplished through the 32bit compatability mode of these systems. A native 64bit agent is planned for the 3.0 release of EventSentry. You can install EventSentry on x64bit systems ei...

KB-ID 92
Category: General
Applies to:

Yes you can monitor most databases with EventSentry depending on how well the database interacts with the following components of the Operating System: Event Log Performance Monitor Event Log Microsoft SQL Server logs all critical errors warnings informational events and audit failures to the Windows event log. Messages logged by...

KB-ID 120
Category: General
Applies to:

No EventSentry obtains all time and time zone information from the Operating System and EventSentry will report the dates and times as they are logged/generated by the Operating System. As such if your Operating System is aware of the new DST changes then so will EventSentry.

KB-ID 126
Category: General
Applies to:

Starting with the latest build of EventSentry 2.72 you can monitor Windows Vista machines with the EventSentry agent. Microsoft introduced a new interface to the event log with Windows Vista but also included a legacy interface to make the revised event log compatible with preVista applications. EventSentry uses this interface to monitor c...

KB-ID 128
Category: General
Applies to: 2.72