Knowledge Base


Every EventSentry license includes one year of support and maintenance. Additional years of maintenance cost 18 of the current price.

KB-ID 171
Category: Sales
Applies to:

Yes simply navigate to the evaluation download page and request another evaluation version. You may also contact our sales team.

KB-ID 172
Category: Sales
Applies to:

No. The full license keys you receive after a purchase activate an evaluation version.

KB-ID 173
Category: Sales
Applies to:

No. Purchasing maintenance is optional and EventSentry will continue to work after maintenance is expired however you will not be eligible for customer support and new releases of EventSentry.

KB-ID 174
Category: Sales
Applies to:

The annual maintenance includes all software updates as well as customer support email ampamp telephone.

KB-ID 175
Category: Sales
Applies to:

If your company is located in the US then you can place an order with a corporate PO. Simply select Purchase Order as the payment method in our shopping system. When in doubt please contact sales.

KB-ID 176
Category: Sales
Applies to:

Yes the primary account holder can authorize additional email addresses in the customer area at https://store.netikus.net/customer/.

KB-ID 177
Category: Sales
Applies to:

The maintenance expiration date can be seen in the customer area at https://store.netikus.net/customer/.

KB-ID 178
Category: Sales
Applies to:

If maintenance for EventSentry expired less then 60 days ago then you can simply purchase maintenance in the sales area at https://store.netikus.net. If maintenance expired more than 60 days ago then an upgrade is usually required to reinstate maintenance. Please contact sales if you have any questions.

KB-ID 179
Category: Sales
Applies to:

In a nutshell full licenses are intended to be used for WindowsR servers and workstations whereas network device licenses are intended to be used for NonWindows devices like switches routers Linux/Unix hosts and other IPbased network devices. Full Licenses Can be used on any supported WindowsR operating system see below. A single...

KB-ID 267
Category: Sales
Applies to: