Knowledge Base





Yes every new EventSentry license includes one year of support and maintenance. Additional years of maintenance cost 20 of the current price.

KB-ID 171
Category: Sales
Applies to: All

Yes simply navigate to the evaluation download page and request another evaluation version. You may also contact our sales team.

KB-ID 172
Category: Sales
Applies to:

No. The full license keys you receive after a purchase activate an evaluation version.

KB-ID 173
Category: Sales
Applies to:

No. Purchasing maintenance is optional and EventSentry will continue to work after maintenance is expired however you will not be eligible for customer support and new releases of EventSentry.

KB-ID 174
Category: Sales
Applies to:

The annual maintenance includes all software updates as well as customer support email ampamp telephone.

KB-ID 175
Category: Sales
Applies to:

If your company is located in the US then you can place an order with a corporate PO. Simply select Purchase Order as the payment method in our shopping system. When in doubt please contact sales.

KB-ID 176
Category: Sales
Applies to:

Yes the primary account holder can authorize additional email addresses in the customer area at https://store.netikus.net/customer/.

KB-ID 177
Category: Sales
Applies to:

The maintenance expiration date can be seen in the customer area at https://store.netikus.net/customer/.

KB-ID 178
Category: Sales
Applies to:

If maintenance for EventSentry expired less then 60 days ago then you can simply purchase maintenance in the sales area at https://store.netikus.net. If maintenance expired more than 60 days ago then an upgrade is usually required to reinstate maintenance. Please contact sales if you have any questions.

KB-ID 179
Category: Sales
Applies to:

In a nutshell full licenses are intended to be used for WindowsR servers and workstations whereas network device licenses are intended to be used for NonWindows devices like switches routers Linux/Unix hosts and other IPbased network devices. Full Licenses Can be used on any supported WindowsR operating system see below. A single...

KB-ID 267
Category: Sales
Applies to:

Yes. we offer onsite as well as remote training and consulting services for a separate fee. Training covers services which exceed the scope of EventSentry support including but not limited to the following: Assist you through an installation of EventSentry Setup EventSentry on your behalf Optimize or customize your existing EventSentry ...

KB-ID 321
Category: Sales
Applies to:

Summary Proration is a line item which is automatically added to es and invoices when additional EventSentry licenses are added to an existing set of EventSentry licenses. The proration amount fills the gap between the maintenance expiration of the existing licenses and the expiration date of the new licenses ensuring that maintenance for ...

KB-ID 329
Category: Sales
Applies to: All Versions