Knowledge Base

Spiceworks Help Deskhttps://www.spiceworks.com/freehelpdesksoftware/ is a popular IT helpdesk ticket system. Starting with version 4.2 EventSentry supports the tray icon feature that allowsthe administrator to integrate different IT helpdesk ticket systems so the user can easily open support tickets right from their workstation through ...

OTRShttps://otrs.com/productotrs/ is another popular IT helpdesk ticket system. Starting with version 4.2 EventSentry includes the tray icon feature which supports integrating different IT helpdesk ticket systems so end users can easily open support tickets right from their workstation through a convenient tray icon. This guide illustrates...

Zendeskhttps://www.zendesk.com/ is a popular customer service ticket system. Starting with version 4.2 EventSentry supports the tray icon feature that allows administrators to integrate different IT helpdesk ticket systems so the user can easily open support tickets right from their workstation through a convenient tray icon. This guide ill...

EventSentry provides the ability to monitor an custom table or custom database. This article will walkthrough monitoring the results of any SQL query from a PostgreSQL or a Microsoft SQL Server database. EventSentry will monitor updates using the Delimited Log File functionality and will provide the option to generate alerts based on the log ent...