How do I launch EventSentry License Management

+1 vote
asked Jul 25 in EventSentry by creed (160 points)
I have three separate networks that have an EventSentry Server. I renewed my EventSentry licenses and downloaded the license file/s. Two of the them I was able to launch the "License Management" from the "Maintenance agreement is valid until date" on the bottom of the initial splash page that comes up with you click on the EventSentry "Computer-Name (local)" However, on one of the EventSentry servers I do not have that "Maintenance agreement is valid until date" on the splash screen and I can't seem to find it in any of the menus. Also tried the Help Search but couldn't figure out how to launch it. So "How can I launch the "License Management" if I don't have that "Maintenance agreement is valid until date" bar"

1 Answer

0 votes
answered Jul 25 by Ingmar (7,190 points)
selected Jul 25 by creed
Best answer
You should be able to find the license management dialog under Tools -> License Management in recent versions of EventSentry. Please let us know if that is not the case.

You should also be able to toggle the license check on the welcome dialog under Tools -> Options -> Version Check (tab) -> "Enable online maintenance expiration check and ...."
commented Jul 25 by creed (160 points)
Thank you. That worked for launching License Management and I was able to import the new license file.

I checked the second part and the "Enable online maintenance expiration check and . . " was checked but still doesn't display on the splash screen like the other consoles. I also tried unchecking and rechecking but still doesn't show.
commented Jul 27 by Ingmar (7,190 points)
I'm glad that worked. Does the machine where it's not showing up on the splash screen have access to the Internet?
commented Jul 27 by creed (160 points)
It has filtered Internet access. All sites are blocked accept sites listed in allow list. I'm able to download EventSentry updates; does it need access to a different domain for that to work?
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